Wonderful program except for 1 issue..... and it took one of your specialists to find a way to fix it. It seems there is NO WAY to search for the block where I mis-entered my 2023 MRD. Minimum Reqd Distribution. No mater how I searched... the program will not locate this block where I entered it wrong.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
I use the Premium & Business version primarily for my Sub S corporation. Over the last several years, I have found mistakes in my return as a result of the interview process, and have to override things that I know are incorrect. I would try another product if one was offered at a reasonable price.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The personal part was good as usual. However, the business software was very inconvenient. It stays in an old format which the IRS does not accept even after software updates. And HR Block support cannot solve the issue. It turns out to be a delayed filing and cost extra money for paper filing.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Supposed to have 5 free filings . Tryed with first return said all were used. I never used one free teturn
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.