Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: SteveGrin
from Fort Myers, FL
Verified Purchase:Yes
I really prefer having my tax files local rather than on the web, it was very easy to check various scenarios by copying and renaming files.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: EJWS
from Fairfax Virginia
Verified Purchase:Yes
I have been a user of H&R Block desktop tax software for over 25 years. Since the company moved to downloading the software instead of the disk, the process has not been very smooth. I have experienced issues with the downloading process every year ranging from not being able to download to the program having application errors.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cigar man
from Massachusetts
Verified Purchase:Yes
I have been using the program for over twenty years. It does what I want and I have never been audited. Can't beat that.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kentney21
from Central Arizona
Verified Purchase:Yes
Easy, fast, thorough, and accurate! I've used it several years for the whole family's taxes and highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
This years version not asuser friendly as previous
on May 6, 2024
Posted by: Tomw 9300
from Georgia
Verified Purchase:Yes
not User friendly will use different company next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Thebighock
from Florida
Verified Purchase:Yes
Excellent tax software program that I have been using for years. Used to use Turbo Tax but I switched to this one and it’s been great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: the1justin
from Jacksonville, FL
Verified Purchase:Yes
The software works but it isn't the easiest to use. It does ask questions but sometimes it doesn't explain what you are really doing. It is almost as if it is enough to be dangerous if you don't have at least a little knowledge. Not sure if I would recommend it for someone that has never done their taxes before. It would also be nice if this version would work on a MAC and not just Windows, as all the other versions do.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jennifer456
from San Antonio, TX
Verified Purchase:Yes
I use H&R Block every year. It is so easy to use and walks me through everything to make sure I don’t miss any credits or deductions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock