Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Business and personal combined at reasonable price
on May 8, 2024
Posted by: xMarkx
from Atlanta GA
Verified Purchase:Yes
Personal return worked perfectly to complete timely return. Business didn’t include my State for e-filing but Business e-file worked for Federal return. Major costs savings.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dmdrby
from Dumfries, VA
Verified Purchase:Yes
I have used this tax program for years. However this year as in the last couple the business part is not operating properly. It has become difficult to create payroll documents correctly as the interview section does not open. I recently tried to create a F941 for 2024 1st quarter and somehow it didn’t ask for any information but created the return once I entered the business entity and address information. I am considering going to another program if problem persists. Overall the business section needs work. Other issues that are too not able to be addressed.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SL tax
from Sanford NC
Verified Purchase:Yes
When completingv1120 S form kept giving me warnings but did not tell me how to correct them I used one of your competitors last year did much better job even though it was more expensive
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tony63
from Stuart's Draft, Va.24477
Verified Purchase:Yes
I paid more money this year for this software than I have in 10 years, and I'm not even sure that my return was sent. It doesn't say on your software, and I owe money. Which.your software was how I was supposed to pay. I did get an email saying my return was accepted but your software still says it hasn't.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MMouse
from Virginia
Verified Purchase:Yes
Have been using this for pver 15 years and will continue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Orville17
from Winter Haven FL
Verified Purchase:Yes
My second year using the software- Does a great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: xyzz876
from Greensboro, NC
Verified Purchase:Yes
I have used HR Block for over a decade. I have always found ti to be a solid program at a decent price.
This year's breakdown of the efile system on tax day, however, has me thinking of switching next year. I had to take the day off of work to get everything printed and mailed on time.
This year's breakdown of the efile system on tax day, however, has me thinking of switching next year. I had to take the day off of work to get everything printed and mailed on time.
Pros: Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we
can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Xfire7
from Temple, Texas
Verified Purchase:Yes
Used for over 10 years now. Each year is a struggle. HR Block picks up previous years return and goes from there. I am pleased overall with results, but would love more help with planning for next year as tax code changes, would love a mid year accessment and planning update.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock