Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: RichardK45
from South Texas
Verified Purchase:Yes
I have used it since b4 it was called "H&R Blcok" and have always been satisfied with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mytaxesinsac
from Sacramento, CA
Verified Purchase:Yes
I purchased this product because my tax person was no longer doing taxes, so I decided to do them myself. The transition from personal to rental property entry was very strange, it didn't follow the conventional path of income and deductions. Entry of mortgage interest for the rental property wasn't the same as for my personal residence where I entered various info from the 1098. For the rental mortgage interest there was just one box where I had to also include my eloc to enter just one total.
The import feature was misleading, it only imported my personal info from the previous tax return.
The import feature was misleading, it only imported my personal info from the previous tax return.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Manchester Iowa
Verified Purchase:Yes
Quick and easy. I used to get audited all the time until I Started using HR Block.
I don’t have to spend hours and hours reviewing tax rules and law to keep up with the changes.
It’s worth every penny!
I don’t have to spend hours and hours reviewing tax rules and law to keep up with the changes.
It’s worth every penny!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great feature, except the last day, server crashed
on May 12, 2024
Posted by: daxkyn
Verified Purchase:Yes
Great feature, except the last day, server crashed and I was charged multiple times and worried until the last minutes.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dale Dickey
from Oklahoma
Verified Purchase:Yes
Was unable to e-file my oklahoma return. Think my money should be refunded
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TAX ACCNT
from Chandler, AZ
Verified Purchase:Yes
Limit of 5 efiled is insufficient. IRS wants all returns filed electronically. Allow buyers to purchase additional efile. Say in 5return increments!!!!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Annabel01
from Gainesville VA
Verified Purchase:Yes
I am glad I purchased this package. It was easy to use and performed as well as I wanted it to and expected it to.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Hard to find the download link for second install
on May 10, 2024
Posted by: Justapoortaxedperson
Verified Purchase:Yes
I have two computers and wanted the tax software on both. It is difficult to find the download link to reinstall the software. I have had this problem other years also.
Wish you would fix it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock