Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,566 Reviews)
Open Ratings Snapshot
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
Issues
on May 16, 2024
Posted by: Asiadan
from Savannah, GA
Verified Purchase:Yes
I use your product got both personal an trust taxes. I find the personal product far superior and easier to use than the trust product. I don’t think they need to be that different. You could also improve the K1 features on both to be easier to use and more inclusive of the data. Also I find it annoying that it is much more difficult to electronically file the trust return then the personal return. In fact I’ve never been able to file the trust electronically.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
efile
on May 16, 2024
Posted by: Anne555
Verified Purchase:Yes
Need to e file more state returns. Simple non resident returns should be available for e file if allowed but I was disappointed to find that it required a mail-in return.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Mike
on May 16, 2024
Posted by: Bigguy12
from Siouxfalls, sd
Verified Purchase:Yes
I liked the H&R Blick tax program. Makes doing taxs simple and.fun.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Audit review
on May 16, 2024
Posted by: Jim from Montana
from Choteau, Mt
Verified Purchase:Yes
Audit review tells you there may be an issue but doesn't provide much insight on how to fix it. It might take you to a firm and say "this needs work" but not much more. In some cases a user cannot change the form from the audit results.
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Error in the business program
on May 16, 2024
Posted by: Apple Farmer Bill
from Marlboro, NY
Verified Purchase:Yes
I strongly believe I discovered a software error in the business program. It was in the NYS corporate return.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good Tax Software Bundle for the Price
on May 16, 2024
Posted by: MrB05
from Bradenton, FL
Verified Purchase:Yes
I pre-ordered the software last fall and downloaded the product in early November. i imported the prior year returns and was ready to go when January rolled around. The software is easy to navigate and locating a form you want to use is straightforward.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Allowed me to create a K-1
on May 16, 2024
Posted by: Tonycar
from Dallas, Texas
Verified Purchase:Yes
I am the trustee of an annuity trust, and the software allowed me to create a no income earned federal tax return, and a K-1 for the beneficiary who earns monthly income.
What I did not like is the software did not allow me to prepare a non-resident Delaware income tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple tax prep
on May 16, 2024
Posted by: NJDFLA
from Florida
Verified Purchase:Yes
I have used H&R blo c k tax software for over acdecade. Very easy to use, especially with all the data import features.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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