Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: William1947
from Kirkville, NY
Verified Purchase:Yes
Nice having tax software that includes both personal and business in one package. Only disappointment was that the software did not support for e-filing the new 2023 Form 7206 (Self-Employed Health Insurance Deduction). Would have had to mail the federal & state tax returns, so I used another tax software program that supported Form 7206 for e-filing personal returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bob4175
from Cincinn Oh
Verified Purchase:Yes
I received this as a Christmas gift every year, and I am totally satisfied with the product
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: KIA26
from Waco KY
Verified Purchase:Yes
I have used this package for many years so I know how to make it work. Would like an easy way to notify the company of the bugs so they can be fixed.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: None forget
from 30022
Verified Purchase:Yes
Could not file the return for several hours
Do not plan to purchase again
Do not plan to purchase again
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JCORPX
from Ohio
Verified Purchase:Yes
Fine for small, simple LLC's and C corps, as well as simple individual returns.Easy to miss saving State returns or merged Federal/State Returns.If one gets used to using individual returns, will be bewildered using the business program at first. It's not intuitive. Taxcut/HR Block should have used a parallel format for installation, updating and default locations.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Houdini NFO
Verified Purchase:Yes
The whole reason why I buy tax preparation software is for the interview process to help fill out the forms. I have three trust funds that I am the trustee for. This year, for some reason, my state form had no interview. Nothing, but the transfer of data Into the forms. There was no way to know if there was any state specific rules that needed to be applied to my state filing. I was just left hanging in La La Land. next year, I’m going to call ahead and find out if there is an interview for my state form. Unless I get a resounding, yes, I am going to go elsewhere. If there was anyway, I could get my money back for this year, I would pursue it. You advertise that this is supposed to help me prepare my taxes with professional advice. I would say that that was a fraudulent statement this year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Disappointed2024
from Texas
Verified Purchase:Yes
Been using block for years but never again! Server outtage the day before tax day caused me to waste my included efiles! I had a couple returns to submit and after a few attempts over the next 12 to 24 hours the software saw them as used. Ended up having to pay to submit when the servers finally came up on tax day. SO LONG BLOCK!!!
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BBien
from Catonsville, MD
Verified Purchase:Yes
I have bought H&R Block tax software for over a decade and have never been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock