Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Ben and Goats
from Alabama
Verified Purchase:Yes
Been using the H&R Block software for several years. Always quick and easy!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JoeM7
from South Carolina
Verified Purchase:Yes
Your product has increased so much in price over the years it is getting to the point it is almost as cheap to have a professional prepare my taxes
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JBDZ
from Concord, NH
Verified Purchase:Yes
Too pricey to prepare a small schedule C (self employed)
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wowmom
from Flushing, NY
Verified Purchase:Yes
Very happy with continued use of H&R Block software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Letdownagain
from Midwest
Verified Purchase:Yes
I have used the business software for two years now, what a struggle!! I will have to hire someone next year, because the software makes it WAY too complicated!! Doing personal taxes not a problem, fairly easy….. BUT…. I mailed in a couple of personal returns to state (not worth paying to submit online) and the address the software told me to use landed my returns returned to my home. What a hassle. In all the years (decades) I have been preparing my own taxes, never have had such a struggle. Disappointing. Got the job done… maybe.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Business Mess
from New Albany, In
Verified Purchase:Yes
I like using the H&R block software, however I do have a problem with it. At the end when you're doing the check it will give critical errors that aren't errors. It is terribly annoying. This needs to be fixed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wrong conclusion
from Atlanta
Verified Purchase:Yes
Covers a wide variety of situations, but could offer more in the way of direction through a tutorial or better indexing
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Rthommbc
from Monroe Wisconsin
Verified Purchase:Yes
Every year I struggle with trying to follow the flow of forms between each other. Also, I get so many warnings items that need correcting on the actual tax return and it is nearly impossible to fix them. Very confusing, not user friendly in my opinion. Returns with schedules are difficult.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock