Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: qca1
from bakersfield ca.
Verified Purchase:Yes
thought it would be as easy as turbo tax, NOT. you almost have to be a CPA to understand it, plus some of the carry overs did not add up correctly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
As usual, easy to use software.
2 suggestions.
1. Bring back the ability to compare filing jointly vs separately.
2. When the taxes/refund amount goes up or down, knowing the amount of change is not as important as to why it changed. I often have changes to the taxes/refund number with no input by me.
2 suggestions.
1. Bring back the ability to compare filing jointly vs separately.
2. When the taxes/refund amount goes up or down, knowing the amount of change is not as important as to why it changed. I often have changes to the taxes/refund number with no input by me.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MCM2
from Las Vegas NV
Verified Purchase:Yes
Base Price for Sr and students too high for what they get.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Noneyour
Verified Purchase:Yes
Keep working in windows 10 and I'll be back. Also keep offering through various retailers. Transfer more of last tax years categories amounts not from turbo. Keep the irs form scrollable below fill in about but narrow the screen some both sides, with a little larger print.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Elie S
from New York
Verified Purchase:Yes
The software is fairly easy to navigate.
A huge drawback is the limited number of brokers connected to it. No Interactive Brokers and several others that I use. Will not use again. Too much manual input. Other programs connect to all my brokers.
A huge drawback is the limited number of brokers connected to it. No Interactive Brokers and several others that I use. Will not use again. Too much manual input. Other programs connect to all my brokers.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dvdbp
from MN
Verified Purchase:Yes
I waited until April to purchase the software for my complicated tax situation. The software easily handled my situation. My federal and state returns were completed quickly and I was able to file easily before the deadline.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fireman12122002
Verified Purchase:Yes
I bought this on tax day and it was so easy and helped with my stress of doing my taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blutus
from Oklahoma
Verified Purchase:Yes
Too expensive for the limited options given with the HR Block software. No ability to import 1099 data for a trust. Incorrect information given by program about how to correct when the IRS does not accept your e-file return. I had to go to google to find the correct solution which was to enter “0” for the previous years AGI when the IRS is lists your previous years taxes as “currently under review”
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock