Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2
The software keeps having glitches for years now
on May 24, 2024
Posted by: abcdef1234
Verified Purchase:Yes
1. The software has no recovery if password is forgotten for previous year's taxes that are needing imported.
2. The state form support is non existent with good interview.
3. The state sent multiple issues with the way software filled out the data.
4. The software doesn't do a good job with the resolution of errors and missing data and keeps circling back.
5. Some forms get added where they may not be necessary and the software doesn't have an easy way of removing the forms.
2. The state form support is non existent with good interview.
3. The state sent multiple issues with the way software filled out the data.
4. The software doesn't do a good job with the resolution of errors and missing data and keeps circling back.
5. Some forms get added where they may not be necessary and the software doesn't have an easy way of removing the forms.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MEVB
from Florida
Verified Purchase:Yes
The software was easy to use and gave me confidence in my tax return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: unhappy user 2025
from Arlington. va
Verified Purchase:Yes
return was smooth. adding forms to 941repoerts was unclear and annoying
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help.
Written by a customer while visiting HRBlock
Posted by: DM48228
from Detroit
Verified Purchase:Yes
Been using it for years. Like the layout. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Block user for years
from Maryland
Verified Purchase:Yes
I’ve used Block software for years. It’s good the way it follows the tax code, but hard to see the overall picture every time I try to Download my ERRA account it never works. This needs to be fixed Block.
Audit the fence said there was zero chance of being an audit I got audited
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GTD1
from Claremont, NH
Verified Purchase:Yes
This program was instrumental in making doing the taxes for my complex business operations into a reasonably painless process. I spent more time looking for my own records than fighting with the software. I found the questions helpful to clarify my deductions and types of income and expenses.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Business Tax software is disaster, personal is OK
on May 22, 2024
Posted by: Zlatko
from Denver
Verified Purchase:Yes
I will rate the Business Tax software first.
The biggest problem with business tax software '23 is that you don't have to say where is return saved. I filled CorpS return and I had to file it the last day. I was hoping to do that electronically but that is when software broke. It started to shut down and I don't even know where the return is saved so I could reinstall the software. There was no time to do anything. Even when I tried to print it as PDF would shut down the software. Disaster.
I will rethink using that software in future for Business tax.
Personal one '23 was OK. It did what it should. Filed return electronically and everything was fine.
The biggest problem with business tax software '23 is that you don't have to say where is return saved. I filled CorpS return and I had to file it the last day. I was hoping to do that electronically but that is when software broke. It started to shut down and I don't even know where the return is saved so I could reinstall the software. There was no time to do anything. Even when I tried to print it as PDF would shut down the software. Disaster.
I will rethink using that software in future for Business tax.
Personal one '23 was OK. It did what it should. Filed return electronically and everything was fine.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: HandR block user1
from Port Saint Lucie fl
Verified Purchase:Yes
Have used product for several years. Easy to use and reasonably priced
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock