Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Business Review
Verified Purchase:Yes
the business software is terribly glitchy. I wasn't able to import last year's return because of an error that it was in use. I wasn't able to add forms to the state business once i started the return and had to create a new return just for the forms i needed and put in all my data again. There was a print error and i had to print to pdf and then print from the pdf because of the error. there were other minor issues, but the large ones cost me hours and i'm about ready to change providers next year. Start-to-finish errors and bugs. Fire the developers.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the program in the past and found that the current years program would not pull up information from previous years. Also, I found numerous bugs and defects in the program, causing excessive time being wasted and workaround being necessary. I was greatly disappointed in the quality of these programs for the last two years.
Response from HRBlockBy Max, Social Media Team, April 21, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: SmearODeer
from PENNSYLVANIA
Verified Purchase:Yes
Regular user for several years and the software mostly works, with no easy way to see a list of know issues (Bugs) nor a way to report them easily. I found 2 this year that stood out and found 1 of them to be consistent over the last 3 years of software publication at full update level.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Tra Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: m__a__s
from PA
Verified Purchase:Yes
Business 2025 is weak with the state "interviews". I file in Colorado, and there was no "interview" at all.
And for the price, I should be able to file both my personal Federal and State online for no additional cost.
And for the price, I should be able to file both my personal Federal and State online for no additional cost.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North, va
Verified Purchase:Yes
Overall great, program good, trying to download the state tax program or portion was difficult and instructions confusing with what it said and actually happened, did not have this issue in previous years tax program good
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your Review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ext filer
from Maine
Verified Purchase:Yes
Same trusted product but disappointed five free files but charged for extension file?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your Review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AAD64
from Richland, WA.
Verified Purchase:Yes
Outstanding software. Easy to navigate and understand. Accurate and gives the customer confidence that the income tax submission is 100% good. I’ve been using H&R Block Tax software for over 15 years and stand by it. I love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jdmcgui
from Texas
Verified Purchase:Yes
One small change please. Two years in a row I have missed the question asking if I had an IRS Pin. The important question is stuck in with a bunch of “normally” No questions. Is there a way to specifically ask this question as a stand alone question right up front at the start of the return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock