Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: CrownRick
from NC
Verified Purchase:Yes
This excellent tax preparation software for both personal and business application. Very straightforward instructions and steps to complete and file tax returns. I have used this software for over 15 yrs with great success. My only “complaint” is that over all these years H&R Block has not developed business tax software for the Mac operating system!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jules285
from Rockford, IL
Verified Purchase:Yes
When I tried to do a trust return, the program asked for information from a prior form that hadn't been part of the interview. The help desk resolved that issue by identifying the missing form. In the final review, the program found a problem, but then wouldn't allow me to change the entry. Finally, because of the unresolved error, the program wouldn't let me e-file, and when I tried to print the return for a manual filing, the print function "crashed" repeatedly mid-way through the print. I ended up saving the return in a PDF format and using a different program to print the return.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Golden Hind LLC
from Harrison, AR
Verified Purchase:Yes
I have used H&R Block tax software for well over a decade now. The last year or two has me reconsidering that decision. It feels like your software is an afterthought to your main business, it has gotten much more difficult to use. Since my business is just on paper with no actual earnings, it should be much easier than it has been lately, and the personal tax is also more of a mess. If it wasn't for importing data from past filings, I would have not purchased it this time, and am seriously considering starting over with Intuit.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chris Aaron
from Pennsylvania
Verified Purchase:Yes
Had a variety of situations and all were handled efficiently
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bbran24
from Sheridan, MT
Verified Purchase:Yes
Lousy for MT partnership return. Better price than any other though
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Becca77654
from Adrian,Oregon
Verified Purchase:Yes
Didn't have Operator to help clarify if my son needed to file a tax return
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Honest Crab
from Fargo, ND
Verified Purchase:Yes
I find this software to be unhelpful when it comes to topics like college tuition, IRAs distributions, etc. It also provides no features to run comparisons to different future scenarios. Search features are below average. Overall there are better products available.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobby Cessna 182E
from Cleveland OH
Verified Purchase:Yes
I did the same job with basic for years. Now I am forced to buy premium at 4 times the cost.
I truly hope the Feds do their job and make software available through the IRS and give your corporate greed a run for the money. Pigs.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock