have been using for many years, find product clunckyness hasn't improved. 11020S product in particular
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I can't believe support for form 1041 was dropped without any notice
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This product is a great deal, and they could improve it for long-time users only by sending out the promos a littler earlier, but even at full rate, it gets the job done, and in every case it has caught things I almost missed deduction-wise. I think I have used it for over 20 years, and I am really happy with the results, and with the program and its support. For me, a must-have, and with even mildly organized information, it takes two or three hours tops for me to do my taxes. Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Very good, but could use some additioal definition
on May 26, 2024
Posted by: CapnB
from Houston, TX
Verified Purchase:Yes
Very good overall, but I sometimes struggled when definitions were not very clear, especially when I was getting into something that was new to me, such as required minimum distributions. Providing examples of input would help.
I have done my taxes for many decades and started using H& R Block over a decade ago. It has been reliable and the question format simplifies the complexity of filing taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!