Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Miami09890
from Miami, FL
Verified Purchase:Yes
I have been using the software for many years so far and have never had a single issue with the IRS with my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ang57
from Park Ridge, IL
Verified Purchase:Yes
The software worked well. However, it was slightly expensive.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Least worst tax prep software. The worst software.
on June 14, 2024
Posted by: davedan
Verified Purchase:Yes
Awful every year. Never gets better, but I'm stuck with it.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: CPAColorado
from Aurora, Colorado
Verified Purchase:Yes
I have used Proseries for years and it is alot easier to use and walks you through questions which this doesn't
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: mazz83
from wantagh, NY
Verified Purchase:Yes
I have been using this for several years and have been able to do my own corporate taxes.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Alan M with a unique nick
from Napa CA
Verified Purchase:Yes
Did have an issue with a foreign inheritance that the software (and the telephone support) was completely useless on.
But otherwise it was fine
But otherwise it was fine
Pros: Easy to import documents
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Makes doing all of the tax returns for our family very simple
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Block Needs to Fix Child Care Tax Credit Nebraska
on June 14, 2024
Posted by: Beef49
from Orlando, Fl
Verified Purchase:Yes
For tax years 2022 and 2023 Child care tax credit is not refundable on the Federal return, but for the state of Nebraska child care tax credit is refundable. H&R Blocks Nebraska program does not allow it. I had to use another program to file Nebraska in 2023. Had to file an amended return for 2022.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock