Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Tax ode is too complicated - needed a CPA anyway
on June 17, 2024
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Tried to use this for our two small businesses. Our CPA turned my one page spreadsheet for a rental property into 42 pages for the IRS. Will stick to using the basic to organize our personal tax information and let her handle the businesses.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: JDAZ
Verified Purchase:Yes
Takes much too long to add additional forms once finalized by the IRS, sometimes 3-4 weeks after finalized. Additionally not all state forms are included. I had to go to the state website, download form and manually fill it out in order to include in my mailed submission. Electronic filing for state not an option due to taking solar tax credit and required forms not included in the program.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dooney27
Verified Purchase:Yes
Business features are in a separate app that seems to be stuck in the 1990s, given its clunky interface. The main program is OK, but the only reason I keep using it and haven’t switched to something else is that I’m used to its quirks.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gpa1961
from Waco, TX
Verified Purchase:Yes
I have been using H&R Block for 10 yrs, it always guides me in preparation of an accurate return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Venomwalk
from Chicago, il
Verified Purchase:Yes
I use every year. Very easy to use. More affordable than Turbotax.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jakers520
from evansville in
Verified Purchase:Yes
bought and works great for individual taxes. Does absolutely nothing to help with filing and trust or estate forms. You are looking up the regs online as you use this software. do not get for trust or estate.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Liane S
from Boston, MA
Verified Purchase:Yes
I have bought this for two years and works pretty well
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jim1123455
from Warrenton, VA
Verified Purchase:Yes
Been using this for years and I don't understand why the business part seems so antiquated vs the personal. For example, why do I need to keep last year's business installed?
Personal does not seem to calculate penality when income is not earned evenly over the year. I had to do that by hand and I'm still negotiating this with IRS.
Personal does not seem to calculate penality when income is not earned evenly over the year. I had to do that by hand and I'm still negotiating this with IRS.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock