Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Easy to use. Comprehensive
on June 16, 2024
Posted by: Venomwalk
from Chicago, il
Verified Purchase:Yes
I use every year. Very easy to use. More affordable than Turbotax.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJune 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
hr block prem and business
on June 16, 2024
Posted by: jakers520
from evansville in
Verified Purchase:Yes
bought and works great for individual taxes. Does absolutely nothing to help with filing and trust or estate forms. You are looking up the regs online as you use this software. do not get for trust or estate.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentJune 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good software
on June 16, 2024
Posted by: Liane S
from Boston, MA
Verified Purchase:Yes
I have bought this for two years and works pretty well
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentJune 17, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
So so
on June 15, 2024
Posted by: Jim1123455
from Warrenton, VA
Verified Purchase:Yes
Been using this for years and I don't understand why the business part seems so antiquated vs the personal. For example, why do I need to keep last year's business installed?
Personal does not seem to calculate penality when income is not earned evenly over the year. I had to do that by hand and I'm still negotiating this with IRS.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It Works!!
on June 15, 2024
Posted by: Byssy Boddy
Verified Purchase:Yes
Have used your software for several years. Very easy to follow.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJune 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to work through
on June 15, 2024
Posted by: Rickyman
Verified Purchase:Yes
This has helped me a lot over the years. Being a former H&R Block tax preparer, it was easy to transition to the personal program. Navigating through the business part of it is a little more cumbersome than the personal. Probably haven't used it often enough enough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features!
on June 15, 2024
Posted by: Anonymous501502
from PA
Verified Purchase:Yes
I have used this program for many years. Even I am experienced, I like the explanations of the taxes and how they are applied.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentJune 18, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H&R Block is a name that I trust.
on June 15, 2024
Posted by: Aurora66
from Soldotna, AK
Verified Purchase:Yes
I have used your software for 8 years and have been very satisfied.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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