Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: DOWN SOUTH LADY
from LOUISIANA
Verified Purchase:Yes
GREAT SOFTWARE BUT THE PRICE SHOULD NOT KEEP INCREASING EVERY YEAR
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, October 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: S S 3
from AL
Verified Purchase:Yes
The 2023 tax software worked pretty well. Luckily, it's update in Sept didn't delete my March/April entries like happened in 2022 version. I don't understand why you can't prevent printing of excess pages where I have NO data. OR, show the pages about to be printed so I can eliminate them. I'm talking about 40 wasted pages of paper and The Ink. Also, you refuse to bring forward carryover information from prior years.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, September 24, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LGboogie
Verified Purchase:Yes
I have been using Turbo Tax for years. It costs over 700 for a basic return with business.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Trouble correcting errors
from Utah
Verified Purchase:Yes
In general happy but correction of errors to efile is very difficult to solve. Also the H&R California software has NEVER been accepted without they reporting errors. Very frustrating and resulted in penalties and fees. I realize tax reporting is very complex but these software situations have been very frustrating.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pat653
from Miami,FL
Verified Purchase:Yes
The software by itself needs a learning curve as it is often not very intuitive.
Except for the final return that you can efile, you can NOT efile 1099s, 940,941, extensions etc
Except for the final return that you can efile, you can NOT efile 1099s, 940,941, extensions etc
Value
4
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SuperSimple
from Las Vegas, NV
Verified Purchase:Yes
I've used this software the past several years to file my own taxes. I appreciate that it is simple and walks me through the process, and that it doesn't skip sections which helps me maximize my deductions. I've noticed with some other software programs that there are deductions I'm eligible for that they don't ask about at all in the interview process. HR is my favorite from anything else I've used.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: drmecca27
from Mesquite Tx
Verified Purchase:Yes
only hate that if you mail in one year you will not be able to use the email option ever again ..... I haven't been able to do more than ask for an extention
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 5, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Aza48
from Adelphi MD
Verified Purchase:Yes
I bought this program after having used another for years. However, I encountered a problem and after many contacts, I gave up trying to get an answer.
This program was easy to understand and use. I highly that you consider this program for taxes. I will.
This program was easy to understand and use. I highly that you consider this program for taxes. I will.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, September 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock