Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Mike 3333
from Trenton, Texas
Verified Purchase:Yes
Software was updated But when it came time to file E file was rejected over and over again The whole point of using the software wasted
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: wrek
from Chicago
Verified Purchase:Yes
I have been able to make your software work but it is not well programmed and it does not work as well as your personal software works.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tjmm
from Massachusetts
Verified Purchase:Yes
Just filing 2023 taxes before October deadline and suffered not only from my on procrastination but from the horrible 2023 HRB software. It was not intuitive, difficult to get correspond the HRB questions to the actual IRS form entry, the print function printed tombs of paper when only screen view was needed, could not easily review IRS form and /click/return directly to questionnaire. For 10 years I have been a loyal user but going to change it up next year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, October 21, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jign
Verified Purchase:Yes
I finish my taxes the day before they were due at 11pm. Then I get the message from hrblock that they cannot efile my state return after misleading me to believe they could. Post office was closed so it was too late to mail. The same thing happened with my business taxes. I had to use taxact instead to efile. I will never use hrblock again. Lesson learned.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns.
Written by a customer while visiting HRBlock
Posted by: MCee
from South Florida, Fl
Verified Purchase:Yes
H & R Block Premium & Business is the best tax program out there. It is user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GrimStreaker
from Provo, Utah
Verified Purchase:Yes
Tried & Tested, used every year for the last 20, completely reliable, family comes to me to do their taxes as well so if you count all of us 7 users per year that's a lot of taxes. Fair Price year after year, easy efile, reliable tax review before submitting, what more could you ask for, oh yeah they also cover you when you efile if you were to be audited.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous3705741290
from New York, NY
Verified Purchase:Yes
I enter the incorrect the first then then the program keeps on saying the return was filed when I didn’t submit. The program glitch not sure because it was the last day of the extension very disappointing. I still can’t submit my tax return.I paid the software not right.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rytrail
from Anchorage, AK
Verified Purchase:Yes
Tried to use Block Business for a Form 1065. All the program would do is crash. Could not electronically file. After fourth attempts and starting over each time and reinputting the date the files always become corrupted. I had to purchase Turbo Tax to file the Form 1065. Will no longer use Block software, total waste of money.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, October 19, 2024
thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectation. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock