Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,566 Reviews)
Open Ratings Snapshot
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Llc transfers and ability to look up previous year
on February 5, 2025
Posted by: Llc transfers
Verified Purchase:Yes
Product was very good especially on the personally side. I had some issues on the business side as far as accessing data from previous year and online/calling support in that area I was trying to do my LLC partnership.
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on February 4, 2025
Posted by: 8544
from Cannton TX
Verified Purchase:Yes
It is hard to move around and find what you need. I had been working on a
farm and when I went back to add more information I could not find SCH F at all. so I am very happy with this program.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Software
on February 2, 2025
Posted by: Anonymous
from VA
Verified Purchase:Yes
Been a customer for years. Was an IRS certified preparer. This software is accurate, easy to use and simple to understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on January 29, 2025
Posted by: ACACC
from Illinois
Verified Purchase:Yes
Been customer for years, my returns are much simpler now that I am retired, but I enjoy the simplicity of installation and filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent Program
on January 28, 2025
Posted by: Rose M B
Verified Purchase:Yes
The software is great! It's easy to use, it has help prompts everywhere, I love the import from last year feature and is easy to update.
Response from HRBlockBy Sean, Social Media Team, January 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax prep software for personal and business
on December 5, 2024
Posted by: Miguelito2
from SF Bay Area
I wanted more from Turbo but HR came through brilliantly.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, December 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good but not the best
on November 29, 2024
Posted by: Ashok_C
from California
Verified Purchase:Yes
I have been using HR Block software (Premium & Business) for years and I think it is good enough for my needs but it does miss a few things. Form 568 of California is missing in the software and every year I have to fill that up separately. Very often the software also shows warning for some data issues and in spite of fixing it the warning stays on and I have to bypass it. I am actually thinking of trying TurboTax from 2025 onwards.
Pros: Easy to prepare
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, November 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy and thorough for personal or business
on November 23, 2024
Posted by: Nigelilito
from London
Verified Purchase:Yes
Follow the interviews and you cannot go wrong. Loads of tips while going through the process that still allows customization.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media, November 25, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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