Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Samtrue
from Bridgeport, CT
Verified Purchase:Yes
Have been using the program for years and I am very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I purchased the software in January 2025. I have purchased H&R Premium and Business every year for more than a decade using the same computer. This year's version has been my worst experience. I had alot of problems trying to install the software. I spent most of one day loading the software to were I could start the interviews. Even when I was able to open the programs I had multiple crashes. The Business program had the most crashes. It took 2 days to get through the issues. When doing doing the Virginia Business tax I keep getting errors even when I make accurate corrections. The software wouldn't accept the corrections to where I could e-file. I got so fustrated that I gave up and went to the Virginia site and inputed the same information. I complete and e-filed my Business state return in less than 30 minutes.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bcacececec6
from Utah
Verified Purchase:Yes
I am not overly happy with some of the changes to the way the software handles the tax information (the way it has us enter it). However, I also know that over time the laws change, and the software has to update to keep up with the new changes. I just wish we could use the same interface as like 2020 offered, just with the new filing rules. Overall, it is still the best way to file taxes...
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block software for years and it is always so easy to install and use. I can usually find answers to all my questions and file with no problem.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Dear Bill, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Thisis
from Northeast pa
Verified Purchase:Yes
I use every year disappointed with ordering process
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
1
Business software will corrupt last years files
on February 5, 2025
Posted by: ATFPROF
from FLORIDA
Verified Purchase:Yes
Business side of this has so many software glitches it's not even funny
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Bradleya
Verified Purchase:Yes
I have used this software for 5or 6 years.Easy to navigate. Could use a few more free e-files
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Virginia
Verified Purchase:Yes
I have used this software for years. Whether it is because I have growing familiarity with the product and/or improvements made to the product over the years, I can quickly, easily and accurately complete any return I need to complete. The on ly delay in filing have been IRS delays in approving forms or e-filing .
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 5, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock