Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Jersey
Verified Purchase:Yes
My favorite tax filing program. Easy to use, helps me get the best refund available to me.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
On the Individual: the interview about IRA RMD falsely calculated I had a penalty. I had to use the Whole Form to get it right.
On the Business: 1099 and 1096 were not intuitve causing frustration. I was disappointed I could not file electronically.
On the Business: 1099 and 1096 were not intuitve causing frustration. I was disappointed I could not file electronically.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
Thank you for sharing your thoughts with us. We're sorry to hear that your experience with H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston Texas
Verified Purchase:Yes
I use this software every year. I have come to depend on it.
Pros: Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sam 1234
from New Jersey
Verified Purchase:Yes
I went to up date the business tax software and the update wiped out and deleted the software I had installed. I had to re-install it and then re-enter all the business tax return information. WATCH your credit card statement. I went to efile my personal return and clicked file accepting a charge. I got an error message (buggy software). I then had to go back into the the personal return and resubmit - this time it efile was successful. BUT my credit card was charged twice for one efile. I will be disputing the charge with my credit card company. WATCH OUT!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Samtrue
from Bridgeport, CT
Verified Purchase:Yes
Have been using the program for years and I am very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I purchased the software in January 2025. I have purchased H&R Premium and Business every year for more than a decade using the same computer. This year's version has been my worst experience. I had alot of problems trying to install the software. I spent most of one day loading the software to were I could start the interviews. Even when I was able to open the programs I had multiple crashes. The Business program had the most crashes. It took 2 days to get through the issues. When doing doing the Virginia Business tax I keep getting errors even when I make accurate corrections. The software wouldn't accept the corrections to where I could e-file. I got so fustrated that I gave up and went to the Virginia site and inputed the same information. I complete and e-filed my Business state return in less than 30 minutes.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bcacececec6
from Utah
Verified Purchase:Yes
I am not overly happy with some of the changes to the way the software handles the tax information (the way it has us enter it). However, I also know that over time the laws change, and the software has to update to keep up with the new changes. I just wish we could use the same interface as like 2020 offered, just with the new filing rules. Overall, it is still the best way to file taxes...
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using H&R Block software for years and it is always so easy to install and use. I can usually find answers to all my questions and file with no problem.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 7, 2025
Dear Bill, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock