Two Problems: One the business software (specifically) depreciation is update too late (after the year end) so I can not use it for planning. Not that big of deal. The business software also does not allow for Arizona E-file. So I am having to switch to turbo tax business.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought this in the first week of January, wouldn't let me efile till 2 weeks after turbo tax did for my freind.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Some issues loading but has worked well. Had some issues and fed and state were rejected. I have a lot of pending charges to efile but will see if they go away.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
The product works good. However, I know form my uncle that your PA personal tax software does not correctly handle the PA Tax Exempt income. The PA tax software erroneously adds this PA tax exempt income as taxable income for PA purposes.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Program is good but still have some bugs to work out.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.