Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Uconn husky
from Charleston SC
Verified Purchase:Yes
HR Block software doesn't guide the user as well as Turbo Tax, which was acceptable due to the much lower price in previousyears. Unfortunately Block increase the price substantially without making the software more user friendly. It is best to have a good working knowledge of tax law before purchasing this software. I was disappointed in not having a free electronic submission of the state tax return, especially with the price being very close to Turbo Tax
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have no trouble using the software for my small corporate business. The flow is logical and easy to follow, reducing errors. I do have trouble finding my saved tax return and would like that issue resolved to earn another star. There is also a problem opening the program from year to year so that I have had to start fresh each year for the past 6 years. The personal returns save in the HR Block folder and easily import into the new year's program. Not so for the Business portion.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I cannot recommend this product for filing an estate return. The user interface is really bad. The interview section is .mostly AWOL, requiring the user to type data directly into many forms. There is no way to override some locked fields found on some forms like 1041 T.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Mateo CA
Verified Purchase:Yes
The 2024 H&R tax software is a User friendly product!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Judipa
from Iowa
Verified Purchase:Yes
I have always used H and R Block software since I was a senior tax consultant for them for 40 years. I find it easy to use and I have confidence in the correctness of the return when I send it off for filing.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Jeff999999
from Oregon
Verified Purchase:Yes
I have been using HR Block for years and after starting an LLC, I decided to use HR Business. The experience was incredibly poor. I felt the user interface and the information needed to guide on answers was either poor or non existent. I would not purchase again.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Bought early in October nad just files taxes. I have used H&R Block tax software for about ten years now and am happy with the results. Tax filing is pretty easy by just following the interview process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello Edward, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Steve1976
from Nc
Verified Purchase:Yes
IRS will not accept e-file....no errors found. Frustrating
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock