Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
Verified Purchase:Yes
I've used this product for many years. It seems to be the only tax software that handles 1041 returns for a trust, so I'm a captive market. It's good, but far from perfect. Too much hand-entering on forms, too many minor items overlooked and need to be corrected by hand. In the end, I can get a complete, correct return, but it takes more work than it should.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TJC1
from California
Verified Purchase:Yes
I have used this program for at least eight years to do our business and personl taxes. It seemlessly imports last year's return, transfers data from federal to state and from business to personal.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jommy
from Indiana
Verified Purchase:Yes
App did not disclose how difficult it would be to file electronically.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: summitdash
from Colorado
Verified Purchase:Yes
I've been using H&R Block tax software to prepare my family's taxes since 2009. Easy and intuitive to use with complete results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Lindy246
from Gainesville FLORIDA
Verified Purchase:Yes
Been using H&R block for years. It's the only program I trust 100%.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: More function is gone
Verified Purchase:Yes
More functionality is removed every year, decreasing the value of your program
Value
2
Response from HRBlockBy Corrina, Social Media Team, February 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: one more
from Buffalo, NY
Verified Purchase:Yes
Had a glitch with health insurance/1095A holdup. Phone tech support was not able to help.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at hrblockanswers@hrblock.com if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
I have been using Tax Cut for 6 years and will continue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock