Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Westchester NY
Verified Purchase:Yes
The additions and subtraction sections are not really "interview" format. You need to go thru them and try to determine if they apply to your return. Not easy for the uninitiated. It would be better if they had a leading question which would indicate that you should look at the particular item. .
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use this every year for home and business, and have come to trust the data. This year one item imported from last year (AGI) did not seem to match what the feds had and I had to use my own records to change the number to get it accepted as an eFile.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I had a question about the import feature from financial institutions. Right now the only way to import is if you use Quicken or get a TXF file from your financial institution. In the prior year versions there was a list of financial institutions that you could scroll through until you found yours and downloaded the data. The lady helping me checked to see if this might be corrected in the next update. I sure hope the update next week corrects this because it is a pain to have to enter all the stock trades.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Makes doing taxes less painful, and more accurate.
on February 23, 2025
Posted by: PJB1985
from Florida
Verified Purchase:Yes
Makes doing taxes less painful, and more accurate. Saves time and money, a true (and rare) win-win.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tpdjr
from Texas
Verified Purchase:Yes
When working the software was excellent. However, it is plagued by bugs and frequently quits working..."an unexpected error has occurred...". This spoils the user experience.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Personal does a very good job. Only issue is the finalizing and printing at the end. A little confusing. Review found an issue with state efile, even though I did not choose to efile the state. And the timing of when the printing of state happens Is confusing.
The business side is a little more cumbersome. K1 information does not carry over from prior and is extra work to reenter every year. The review finds errors that are unrelated to my taxes or unfixable, required fields that are not filled in because the interview never asked.
The business side is a little more cumbersome. K1 information does not carry over from prior and is extra work to reenter every year. The review finds errors that are unrelated to my taxes or unfixable, required fields that are not filled in because the interview never asked.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
tax prep made simple and with better refunds
on February 23, 2025
Posted by: Denton banks
from San Francisco
Verified Purchase:Yes
This software makes the scary and arduous tax preparation and filing tax a breeze. Thanks
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Personal software good, business software is BAD
on February 22, 2025
Posted by: scott14468
Verified Purchase:Yes
Your business software is bad and getting worse year after year! It crashed (Windows application errors) a dozen times before I finished my business taxes. Even after finishing I am unable to print returns due to multiple crashes.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock