Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5
Very helpful after receiving errant CP14 notice
on September 10, 2026
Posted by: batterywiz
from TX
Verified Purchase:Yes
The young woman who helped me provided the answers I needed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 10, 2026
We’re so happy to hear you had a great experience with our support team. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gilmerite
from Texas
Verified Purchase:Yes
Easy to install. Took a bit to learn the navigation, but reasonable to understand. Tax support was really good, too.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: My trust return
from Massachusetts
Verified Purchase:Yes
The software identifies items that need to be fixed but did not show me how to. The person that I spoke to for 45 minutes suggested that I erase everything I did and then re-enter the data.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sonia, Social Media, August 14, 2026
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Looney1
from Smithsburg MD
Verified Purchase:Yes
This program worked great! So glad I spent the money!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, August 13, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scottx
Verified Purchase:Yes
Super nice support people when I called. The 1065 business software works like it was programmed around the year 2000, it is on its last legs - works, but ugg.
The 1040 works like it was done around 2010, maybe 2015 to be nice. Better, but sill lacking expected standard features, like ability to click on a cell and hyper link to sources and trace the numbers flow. Does have a lot of built in - filing, states, etc - so spirit is in right place.
The 1040 works like it was done around 2010, maybe 2015 to be nice. Better, but sill lacking expected standard features, like ability to click on a cell and hyper link to sources and trace the numbers flow. Does have a lot of built in - filing, states, etc - so spirit is in right place.
You did save me a lot of $s on the package vs Turbotax - so, might put up with old software and save again next year.
Cons: Hard to prepare
Value
5
Response from HRBlockBy Andrea, Social Media Team, August 3, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Phillip02
from Weatherford TX
Verified Purchase:Yes
I don't have any experience using other software programs with which to compare H&R Block's program, but I thought it was just okay. We successfully filed our return, but we need to file a correction for our 1065 because it somehow put rental expense as rental income. We had to resort to Claude and ChatGPT to correct the errors flagged before we could file, mostly dealing with inventory reconciliation, and the AI programs stated that the problem was a glitch in Block's program that we were required to forcibly override.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, August 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: PleaseHireAProNotMe
from Phoenix
Verified Purchase:Yes
While I have never had the confidence to rely on the software on more complex parts of potential tax savings I have used it successfully for many years
Pros: Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Maria, Social Media Team, July 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Issue with software 2025
from Arizona
Verified Purchase:Yes
There was a glitch in the area for 1099 gross distribution. My federal return was rejected twice and then finally on the third try it went through.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, July 16, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock