Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: roro2
from Idaho
Verified Purchase:Yes
Easy program to use and glad we discovered this program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cph63
Verified Purchase:Yes
Would not work on my laptop, had to load tomy old slow computer
Cons: Time consuming
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Sailorgale
Verified Purchase:Yes
I have used H&R Block tax software and its predecessor for almost thirty years and have always found it to be excellent in its content, presentation and coverage.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Business and personal software
on March 1, 2025
Posted by: Rbroo44742
from Deerfield Beach FL
There were a few items that were frustrating 1.couldn't back up to add drivers license info after going past it -finally went to my entries and was able to get back to it. 2. On business return I get the same error every year - checks box for personal income which shouldn't be there - doesn't apply and takes forever to find the work sheet to delete it. Also business return doesn't auto save - so when I closed the return it wasn't saved and I had to reenter all of my information - other then that software is fine.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tyler46
from Florida
Verified Purchase:Yes
Better product this year with ability to incorporate other business income. Filed Corporate and personal returns on February 2.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Thank you for sharing your positive feedback with us! We're glad to hear that you had a good experience overall. Your feedback is valuable to us as we continuously strive to improve our services. If there's anything we can do to enhance your experience and earn that extra star, please let us know in your customer satisfaction survey. We appreciate your business and look forward to exceeding your expectations in the future!
Written by a customer while visiting HRBlock
Posted by: Mary751
from Upper Chichester Pa
Verified Purchase:Yes
I bought the premium and business software in January, however the business program is constantly getting an error message "that the program has encountered an unexpected error and needs to close", I have never had this issue in prior years. I also called for support, and they just told me to shut down and re start which works occasionally.
I have been struggling with restarting the program continuously in order to complete a business return, which means it takes me hours longer than it should.
Very disappointed in the business program.
The individual program does not seem to have this issue.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ctclays
from Connecticut
Verified Purchase:Yes
I've used it for years. the ease of use and the accuracy is great. I do my whole family's.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Schedule M15, Underpayment of Estimated Income Tax
on March 1, 2025
Posted by: Harry22
Verified Purchase:Yes
Your software did not include the Schedule M15, Underpayment of Estimated Income Tax for Minnesota and so I had to download the form and fill it out by hand.
Response from HRBlockBy Asiya, Social Media Department, March 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock