Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: dcok
from NC
Verified Purchase:Yes
I've been using this for years, and will continue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicopee MA
Verified Purchase:Yes
each year I can't carryforward the 1120S background information, stock loss carryforwards do not carryforward to the MA state return, the FMLA 1099 info was "burried" under unemployment
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Difatlo
from San Francisco
Verified Purchase:Yes
Can not open business program after a couple of months
Value
4
Response from HRBlockBy Eva, Social Media Team, March 4, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fresno CA
Verified Purchase:Yes
Not really happy. Expected to file my taxes at the end of January. However, had to wait a month till enough updates posted till I could file at the end of February.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxBills
from Atlanta
Verified Purchase:Yes
I have used H&RB Home & Business for about 20 years. This year's products were the worst ever. Business has always been fluky; this year was no exception. Home Premium has usually worked well; this year, however, it fouled up repeatedly ("excess accumulations" misfires, penalty calculations, errors and warnings, etc., etc.). Importing from last year's returns always used to be seamless; this year it would NOT work.
I'm now questioning if I'll return to H&RB software next year.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NadB
from Missouri
Verified Purchase:Yes
I've been using HR Block software for quite a few years. It it pretty simple to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hi, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a good visit, and we appreciate your business. Your feedback helps us continue to improve our services. If there's anything we can do to enhance your experience further, we love to hear about it. Thank you for choosing us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
Nothing in software re: IRS form 8911 Alternative Fuel Vehicle Refueling Property Credit
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Pmcb
from Virginia
Verified Purchase:Yes
The software was user friendly and easy to understand. Made the tax preparation experience very nice. We have been using the software for a few years now and really like it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 2, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock