Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Deerfield Beach FL
Verified Purchase:Yes
Good program but difficult to maneuver around it. I keep getting the same error from year to year which I have to correct and finding the worksheet causing the error is frustrating there isn't any personal income - not sure why this error keeps reoccurring. Also it doesn't auto save and all my entries were lost and had to be entered. Also an error on my return shows up every year even tho I was told it doesn't need correcting - a block where I was supposed to check yes - all addresses were current - this wasn't listed as a correction which needed to be addressed before filing. Other than the above mentioned issues the program is fine.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Pookie78
from Columbus, OH
Verified Purchase:Yes
I thought my issue was fixed but it isn’t. Stephanie was great trying to help me. We did the work around, didn’t use interview questions for importing the 1099R. But at the end with the accuracy it was asking for SSA1099. I tried o send it to IRS but they rejected it. There is a glitch in your software
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lina25
from Phoenix, AZ
Verified Purchase:Yes
Should be a zero. Business program is very poor quality compared to personal program. Twice, I had to start over as I experienced an "unexpected error".
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I’ve used the H&R tax software for 30 years and have complete confidence in my filings.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sammilee
from Nebraska
Verified Purchase:Yes
I use H&R Block software every year to do my taxes. It’s easy and quick. I’ve not had any problems with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Have been using this product for over 10 years and when I did have an issue, it was resolved.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
HR Block really helped in VA Part-Year Residence
on March 4, 2025
Posted by: PowerToolMaven
from Virginia
To do VA Part-Year Residence you must do a VA 763PY form AND a VA 760 Non-Resident form. It's complicated, I didn't expect H & R Block would tackle the problem for a relatively small customer group. Virginia, and thus H&R Block EARLY could make it more clear that Virginia wants to know your T-Bill and Social Security income for the Virginia residency part of the year even though Virginia does not actually tax either of those income streams. Virginia requires that you end up needing: Your VA income, Spouses VA income, Your Non-VA income, Spouses Non-VA income. One spouse can even end up with a negative VA AGI. I'd have never finished without H&R Block. BUMMER ALERT: You can't eFile these VA filings. Mail certified! I've needed that proof in past. BONUS: This year for first time H&R Block can do those pesky 1041 K-1s ! Improvements: Instructions should never allow use of pronouns. Clients need to know exactly what is obvious to the software developer.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kissimmee, FL
Verified Purchase:Yes
Download of the software was straight forward and smooth this year unlike last year I had to download a patch to maike it run. The program runs easily without any problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for taking the time to rate your experience with us! Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock