Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
Still missing New Jersey business filing support
on March 5, 2025
Posted by: mrsam69
from New Jersey
Verified Purchase:Yes
The 1040 software is sufficient. It did its job with no fuss.
The business software has missing functionality: specifically, support for New Jersey state filing. After completing the federal interview: surprise! No New Jersey state filing support. I simply went back to my previous software, and E-filed federal and state business filings
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pilgrim 2025
from Missouri
Verified Purchase:Yes
Extremely user friendly if a returning customer.
It was seamless.
It is a good product.
It was seamless.
It is a good product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lew from Ottawa
from Illinois
Verified Purchase:Yes
I buy it every year and find it easy to use and very complete. I have confidence in it. I do wish I could do more than four e-files with the package. I have six (6) grandchildren in various states. I do all their federal and state returns with the package, but I can only e-file 4 state and federal returns. I like being able to buy the various state packages: New York, Ohio, Rhode Island and Illinois.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hard to usexyz
Verified Purchase:Yes
Very difficult to use vs. your personal deluxe software
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Righthe1stime
from Biloxi, MS
Verified Purchase:Yes
I've been using this for a few years now and they've done nothing but great improvements. I recommend it to alot of my friends and family.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nick486
from Southeast US
Verified Purchase:Yes
The personal tax prep software and e-filing was great. However, the business tax prep and e-filing software is unstable to the point of being almost unusable. The business software kept presenting an error box and closing dozens of times during entry of tax data, requiring data to be re-entered. Once I was able to get all the info in and generate an efile, attachments would upload, then would go missing. I ended up printing the forms and just mailing it. Will never purchase the business software again.
No, I would not recommend this to a friend.
Response from HRBlockBy Corrina, Social Media Team, March 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from upperstate ny
Verified Purchase:Yes
using the software was easy until i tried to change values and it became a nightmare consistently the software fought me
Pros: Easy to import documents, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, March 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike 0331
from Columbus OH
Verified Purchase:Yes
I’ve been using tax cut for 15 years it’s the best and easiest for my personal and business tax filings. I wouldn’t trust any other product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 5, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock