Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: densteele
from Palm Desert, CA.
Verified Purchase:Yes
Ten Years in a Row!! The H&R Block tax software works great. I've found it easy to use, effective and "right on". Highly recommended to you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Paul8
from Kansas City
Verified Purchase:Yes
Take awhile to figure out but senior 1040 is OK. However, trust 1041 is a nightmare. This good use a lot of improvement!
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Cashem
from Maine
Verified Purchase:Yes
Software itself is really good. Covers everything I needed, guide through the process was straight forward. My only complaint is their website. It kept trying to push me towards the online option. I knew I wanted the software and the business version but it took a bit to find it…
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: cmr121650
from Adams Center, ny
Verified Purchase:Yes
I really love the fact that it is so much cheaper than Turbo Tax. The premium and Business downloads in 2 separate programs which is a little confusing. It also has a flaw in reporting issues especially with entering your drivers license for NY State. Always comes back that it has an issue even thought it's correct. Also doesn't explain when it does the check and comes up with a concern. Other than that, it works find and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Business module does not install on Windows 11.
on March 8, 2025
Posted by: EL11
Verified Purchase:Yes
The Premium software's Business module does not install on Windows 11. Very unhappy, may have to switch to Turbotax next year after using HRBlock for over 20 years!
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Terrible tech help & they wanted to charge me for
on March 8, 2025
Posted by: LindaR43
Verified Purchase:Yes
Every year I have difficulty with your program and have to work around it. This year my business program didn't import from last year.i had to re enter all my info into a new form.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Relatively easy to use, but 2 errors in software
on March 7, 2025
Posted by: Patrick8118
from Lansing, MI
Verified Purchase:Yes
One place in the questionnaire asked about itemized deductions from prior year, even though I took the standard deduction. As a consequence, it added my prior year state overpayment to my taxable income, even though it is not. I didn't discover this until after the return was filed, so will now have to file Form 1040-X to correct. Also, a small penalty for underpayment of estimated tax was added which was also erroneous. This will also be corrected on the 1040-X. Generally easy to work with otherwise
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Footie27
from New Jersey
Verified Purchase:Yes
Great product easy to use and guides you every step of the way
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock