Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Very upset 9804
from Fl
Verified Purchase:Yes
Software was defective.
Had to wait until feb 14 update to be able to electronically file taxes.
Very very upset.
Won't buy it again.
Had to wait until feb 14 update to be able to electronically file taxes.
Very very upset.
Won't buy it again.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Roger123
from Mt Pleasant, Iowa
Verified Purchase:Yes
I have used this program for 24 years and have always found it easy to use as well as accurate. It is very thorough and I've never been questioned by the IRS. Great program!
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tom7337
from Scottsdale, AZ
Verified Purchase:Yes
Generally, very good tax software that I've used for years. I couldn't electronically file my Arizona return, however, because the tax program didn't include the necessary forms (an AZ 301 form--which was included--but not the accompanying, and required, AZ 310 form).
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh
Verified Purchase:Yes
I simply answered the questions the program asks and had a solid return. Very happy with the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GJ59
Verified Purchase:Yes
It quickly did my Federal and State in less than 1 hour. So easy to just answer the questions and have your taxes filed.
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
great help
on March 9, 2025
Posted by: ireyes
from kansas
i bough the first time and i am happy for the results
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Slice
from Florida
Verified Purchase:Yes
This was my first time preparing my corporate taxes and personal taxes. I found this product to be user friendly and gave good explanations on the things I needed more detail on. Overall, very pleased!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LDEP
from Florida
Verified Purchase:Yes
I have been using this program for years. Lately I am not liking how smooth it performs. I get glitches where
I can be in the middle of a return and an error message comes up and it shuts down. Also getting back into
previous year sometimes is difficult. I get an error message or it will just freeze.
I can be in the middle of a return and an error message comes up and it shuts down. Also getting back into
previous year sometimes is difficult. I get an error message or it will just freeze.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock