Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Louis R
from Ohio
Verified Purchase:Yes
Have been using H&R for years. Maybe 30. Great results all the time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: E8daysawek
from Oregon
Verified Purchase:Yes
It got the job done but crashed constantly. The interface is clunky and i had to go to Google to find answers that were not in the FAQ. The product has not kept up with the digital age.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Mebert002
from Tampa, FL
Verified Purchase:Yes
The 2024 version of these two products was much improved over previous years. No issues with the interview style. Worked as expected. Since I needed to use both, the combined package was most economical for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bearbig
Verified Purchase:Yes
Easy to use, helpful resources, and quick filing options. Feel secure with audit analysis & audit support. Highly recommended.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Athens, GA
Verified Purchase:Yes
Business software keeps crashing. I was not able to download last year's data so i had to completely re-enter all information. The system won't let me save the return or upload the required 8453 form to efile it. Thankfully, I was able to print the return and mail it.
Personal return software is working fine.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 11, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ron in Fl
Verified Purchase:Yes
Easy to download program was reliable, not sure where the hurricane damage credit was to be taken still have questions . E file easy to do
Pros: Easy to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Old Bozo
Verified Purchase:Yes
The cd was easy to install and use. The only problem came during the final review when several changes were required to be made. I do not know why the information was not entered during the initial use. It was the program that requested the changes and the program that did not enter the date correctly during initial use
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BJ1020
Verified Purchase:Yes
I bought the business product, but after downloading and installing, the business application wouldn't launch. I called and a rep spent a few hours with me trying to resolve the problem. I was given a case number and told they would call back in 5 business days with a solution. It didn't happen. I finally discovered that it only works if you run as administrator, a simple solution. The personal application performed well. Better instructions for attachments for state filing would be helpful.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock