Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Continuing customer
on March 11, 2025
Posted by: Anonymous
from Utah
Verified Purchase:Yes
It worked as expected. I have used the software for several years.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
Value
4 out of 5
4
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on March 11, 2025
Posted by: KH4930
from Texas
Verified Purchase:Yes
I buy this program every year and really enjoy the ease of the program and how user friendly it is
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Sean, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Where are my Business Taxes Backup Files?
on March 11, 2025
Posted by: FixeditRob
Verified Purchase:Yes
This software works great for my family taxes, but is clunky and downright infuriating for my business taxes.
On the business side, there's no tax file saved as a backup on my pc anywhere. All the data is somehow buried in the Windows application data. This is unacceptable in 2025. I should be able to uninstall the application without losing my import data for next year.
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 10, 2025
Posted by: Anonymous
from JACKSONVILLE FL
Verified Purchase:Yes
As a former HRB in office tax pro, I find the home version just as good. A real value
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Brittany, Social Media Department, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good enough
on March 10, 2025
Posted by: LRSUsan
from Little Rock AR
Verified Purchase:Yes
Almost 3 weeks into tax season before I could efile my 1040 with Schedule and vehicle expenses is unacceptable. I am still not convinced it was complete. Very disappointed
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Two applications with different quality levels
on March 10, 2025
Posted by: SteveNC123
from Charlotte
Verified Purchase:Yes
Personal tax software is great but business software interview looks old, and the business import features have issues.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5 out of 5
5
Response from HRBlockBy Eva, Social Media Team, March 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Business program
on March 10, 2025
Posted by: Anonymous
from New jersey
Verified Purchase:Yes
It's a little too much for a partnership llc
And also if not foreign reduce the forms
But it can be worked around and generate your return
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Wonderful product
on March 10, 2025
Posted by: rt81957
from Villa Hills KY
Verified Purchase:Yes
I have been using H & R Block's software for years... and it never disappoints
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Kira, Social Media Team, March 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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