Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Ft Lauderdale, Florida
Verified Purchase:Yes
I have used the software for the past three years and I love it. It's extremely easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nics
from Chicago
Verified Purchase:Yes
Have been pleased with the service and am a returning customer
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Premium software is ok, business software is awful
on March 14, 2025
Posted by: VOldUser
Verified Purchase:Yes
I've used this software for many years.
The premium (personal) software is ok. Has a few quirks, but I got used to them.
I need the business software only to file form 1041 for a disability trust in favor of my daughter. This software is truly awful! For the first time this year, electronic filing was offered, but I couldn't do it because of inexplicable, often nonsensical error messages. I printed and filed paper as usual.
The premium (personal) software is ok. Has a few quirks, but I got used to them.
I need the business software only to file form 1041 for a disability trust in favor of my daughter. This software is truly awful! For the first time this year, electronic filing was offered, but I couldn't do it because of inexplicable, often nonsensical error messages. I printed and filed paper as usual.
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: crap 123
from LA
Verified Purchase:Yes
The 1040/540 program was easy to follow. Thank you.
Sadly, the 1041 and 541 program not - I had to look for the 541 program in the forms section.
Why doesn't the 541 follow the 1041 automatically? Very frustrating
Sadly, the 1041 and 541 program not - I had to look for the 541 program in the forms section.
Why doesn't the 541 follow the 1041 automatically? Very frustrating
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kstactic
from Idaho
Verified Purchase:Yes
It’s more difficult to follow than TurboTax. It’s not very user friendly overall. It did not allow us to e-file our state 1065. It’s difficult to change any items you may need to. But the process was hundreds less and it did get the job done. It’s a very “DOS” experience.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: KHW99
from New Jersey
Verified Purchase:Yes
Had to buy because TurbTax had fatal flaw that could not be corrected. It is desktop so could not load last years TurboTax return. Did not use any of the add on services (Don't need). Interview was reasonable to enter data and could easily go direct to section i could work on without interview. Upload of external documents was easy. Print output for worksheets was terrible and had to print specific form pages which is why this rating is 4 stars. Expect I will use again next year assuming i have no problems with ultimate Fed or State reviews.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Phred2
from Hawai’i
Verified Purchase:Yes
Bought the business package because I have to do a relatively simple 1041 return for a trust. Works well for our personal return but the business package is really clunky. Used it last year for the first time and expected that I could pull on the basic info from that return to start this year’s. Couldn’t do it. Also tried to find out where the return is stored but it’s hidden somewhere. Interview process is weak and doesn’t give many clues as to how to get down the right path unless you are a tax professional.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
Smooth process. Easy to understand. Will use it again to keep a history of filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock