I have been using H&R Block online software for many years. I like that you can import the data from a previous year. I also like that the software points out possible places in the return that need to be fixed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Feels like there are more items this year that do not flow into other parts of the return and we are told no more updates.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I believe the software accumulated my tax information and prepared my taxes correctly. However, there was no way for me to follow all of the steps to be sure the taxes were correct. The software is not as friendly as TurboTax which I have used for many years.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.