Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: sandra80
from Columbus, Ga
Verified Purchase:Yes
I used Drake for 26 years. This app covers every possible avenue that could affect your taxes. Very thorough.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
Loved the ease of use. I am a senior citizen and appreciate how fast I can finish and e-file my return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: taxtime1
from MN
Verified Purchase:Yes
Some forms you have to fill out without interview. When opening a form should have a link to interview on the cell you want the information in.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anotherunsatisfied
from UT
Verified Purchase:Yes
This was worse than using the IRS e-filing system on my own. It was a complete waste of money and I hope you go out of business.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DJYT
Verified Purchase:Yes
The business program is seemingly incompatible with windows 11
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tax payer in Oregon
from portland, OR
Verified Purchase:Yes
great software, need to work on e-filing for states. This year I had to file an ammenment and it worked great for the federal return. But e filing was not available for the Oregon return. This created a burden, printing stack of paper and mailing...
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Robert4749
Verified Purchase:Yes
I’ve used HR Block personal tax software for many, many years (even when it was called Taxcut) and generally have been very pleased and satisfied with it. Unfortunately I’ve been less pleased with the business program which I’ve been using since 2021 or 2022. It is difficult to navigate, especially since the “take me to” function still causes the program to crash. It is very hard to find where some entries which are found to be in error actually come from. Seems to always take a lot longer than it should to complete a fairly simple rental property partnership (LLC) return. Most of the interview doesn’t apply due to it being a single rental property income/loss.
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington WA
Verified Purchase:Yes
I have been using H & R Block for years. Each year the program improves and is easier to work with.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock