Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Leland, NC
Verified Purchase:Yes
We have used H & R Block Premium & Business Software for the past 15 years and have always been satisfied with it
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ews3
from Madisonville, TN
Verified Purchase:Yes
Very glad to get to try the software. It worked very well and look forward to next years'.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: MikeMcD
from Rockville, Maryland
Verified Purchase:Yes
It does the job and at a very good price. But there is something wrong with the interview process for the Foreign Tax Credit - Form 1116. Each year I complete the interview and answer all of the questions correctly and then end up with a slew of errors that I have to correct in order to submit the form by e-mail. It would be better to address these issues during the interview rather than as an error correction exercise.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mlollar
from Colorado
Verified Purchase:Yes
Probably the worst version I've seen and I've been with you guys for alot of years. Normally I'd give it 4 stars. Not 5 because your software needs help. It doesn't remember previous decisions or selections made and have to reselect them. There are certain tax questions that are ignored later when it makes decisions on what other forms to fill out. And it thinks I'm filing efile when I told it no so it carries the efile form when it's printed.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill2252
from Florida
Verified Purchase:Yes
Great product. This is about the 8th year I've used this after switching from "the other guys".
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Left without help
from NRH texas
Verified Purchase:Yes
Bought the business prem and couldn’t get a human when I called in for help. Did a chat and for some reason they thought I was using free version. Gave the the activation code but they basically told me to call in again
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Juve48
from Brookville, PA
Verified Purchase:Yes
I appreciate how it walks me through each step in the the tax form preparation. However, there were some help answers that, I feel, did not go into as much depth as needed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Abu79
from Florida
Verified Purchase:Yes
I had my taxes prepared by HR,
Taxes done properly and fast
Taxes done properly and fast
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock