Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from California
Verified Purchase:Yes
I've been using HnR for over a decade. The installation process is straightforward and the software is very simple to use. I appreciate all the 'help' features that explain interview questions and the E-file capabilities.. Some areas could improve (eg capital gains/loss input area 8 digits vs 7, PDF import of 1099B, 1099Rs) but these are very minor since the input process is streamlined.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fargo, ND
Verified Purchase:Yes
This tax software is awful. No benefit to it other than it keeps history from prior year. I got done with my entire return to find out the software was messed up and I couldn’t Efile. I tried to previously complete a survey with a negative review and HR Block wouldn’t post it so hopefully this makes it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Don D W
from Fort Wayne IN
Verified Purchase:Yes
Program was easier to use than other programs that I have used in the past. I will be using this again next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BaBg
from Atlanta GA
Verified Purchase:Yes
I have been with HR Block since 2008. I must say that since they started doing digital software rather than CDs, getting started each year has been a challenge. However, once you are in the program, it is self-explanatory: support is excellent when you have a question and will stay with you until the issue or question is found.l
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: SewBiz
from TN
Verified Purchase:Yes
Bought and did my taxes all in one day, would give higher rating, but the descriptions of the levels led me to believe I needed the business software when I didn’t. I have a small dba business and didn’t need the full blown business product. Otherwise very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Columbus, OH
Verified Purchase:Yes
I have been using HR Block tax software for many years and every year it gets better and easier to complete my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Remyfromturbotax
from Memphis
Verified Purchase:Yes
The software does the job, but the user interface needs some improvement.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
Why can't I print on both sides of the paper?
on March 23, 2025
Posted by: DuffyDawg
I hate wasting all this paper. Can't print on both sides.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock