Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from ME
Verified Purchase:Yes
This software helps me capture the details of my small business.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dd0926
Verified Purchase:Yes
It is not the easiest program to use, but it does the job...eventually.
More frustrating is that the file where the info is stored is impossible to find, duplicate, save to another computer!!! What is the deal with this??? Where is my business file???
More frustrating is that the file where the info is stored is impossible to find, duplicate, save to another computer!!! What is the deal with this??? Where is my business file???
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nazareth PA
Verified Purchase:Yes
This is the 2nd year I bought premium and business via the internet. All I have had was problems. This year it was the schedule C. Very disappointed since I have been a customer for at least twenty years
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wg33
from NJ
Verified Purchase:Yes
Regular software is quite good but the Business software is terrible; antiquated and assumes the user is an accountant.
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jh65
Verified Purchase:Yes
Interview and software is generally good. The 32 bit business application works horribly on Windows 11 and crashes all the time.
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jbw9
from Belleville il
Verified Purchase:Yes
Bugs this year. Glitches that you seemed to know about that weren’t identified on the web site.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Personal taxes ok - business software is sh as
on March 25, 2025
Posted by: BoohBusinessVersion
Verified Purchase:Yes
Personal taxes ok - business software is shaitty as
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GA
Verified Purchase:Yes
The completion of IRS Form 1040 from start to e-file was without issue. The completion of IRS Form 1120 had a problem during e-file to the IRS:
(1) ‘Form 8822BAttachedInd’ must be checked in the Return Header and
(2) A binary attachment with description containing “Form 8822-B” must be present in the return. This return does not satisfy both conditions (1) and (2). IRS regulations require any entity with an EIN to update the Responsible Party information within 60 days of any change by filing Form 8822-B.
(1) ‘Form 8822BAttachedInd’ must be checked in the Return Header and
(2) A binary attachment with description containing “Form 8822-B” must be present in the return. This return does not satisfy both conditions (1) and (2). IRS regulations require any entity with an EIN to update the Responsible Party information within 60 days of any change by filing Form 8822-B.
The submission was accepted with message. It is not clear on how to resolve this as the address of the business has never changed.
Cons: Hard to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock