Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
False advertising about state return and e-filing. Program missed some critical points.
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ceverson70
from Massachusetts
Verified Purchase:Yes
This is the only version not on Mac
I won’t be using it again I needed a vm to use it
I won’t be using it again I needed a vm to use it
Pros: Easy to prepare
Cons: Time consuming
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ting88
Verified Purchase:Yes
I have used H&R for more than 15 years and very happy about the product.
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: willwalk
from Hoffman Estates IL
Verified Purchase:Yes
Still easy to use. I appreciate the way it takes information from last year's return.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: 1411
Verified Purchase:Yes
still using after many years. keeps improving and user friendly.
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mofreh
Verified Purchase:Yes
You charged me more than the value for the state tax.
I am disputing this with the cC company. It is really disappointing as I have to waste my time to file the dispute and track it.
I am disputing this with the cC company. It is really disappointing as I have to waste my time to file the dispute and track it.
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: joachimvb
Verified Purchase:Yes
This is the 3rd year I am using H&R block software. It's good!
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hrReviewer
Verified Purchase:Yes
in tell us about your 2023 return for the underpayment penalty, it asks for Additional and refundable child tax credit.
1. it should have been prefilled, since I imported/started with 2023 tax file.
2 there is no line 15h and 14i in schedule 8812 as stated in that screen, so confusing.
1. it should have been prefilled, since I imported/started with 2023 tax file.
2 there is no line 15h and 14i in schedule 8812 as stated in that screen, so confusing.
in business return for form 1041, it always printed/include lots of blank forms that I don't even know which is require or not. lots of warning not related to print for mail in(warnings about efile). warning about me having to input how many pages are for the federal forms.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock