Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Honolulu
Verified Purchase:Yes
Very friendly use. Excellent software! I have been using H&R Block software for over 10 years! Love them!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Liar409
from North America
Verified Purchase:Yes
You really need to add the Estimated Tax for next year feature.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Cjegb
from Denver
Verified Purchase:Yes
I have major software issues that have been escalated three times and are still not resolved
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MikeTax
from New York, NY
Verified Purchase:Yes
Excellent tax software for the price. Updated to reflect all the IRS releases. E filing is fast and efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ankeny, IA
Verified Purchase:Yes
Great tax return software and easy to use for maximizing tax refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I was upset that you can’t electronically file online the federal or state form 1041.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: onery
Verified Purchase:Yes
It worked. However, I needed an older version to work when NC said an earlier return was needed, and that one didn't. Software that doesn't allow access to completed work is unacceptable and defective. So, I can't trust your company to meet my needs in the long run. I don't know if your competitors are better.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TS1065
from Denver, CO
Verified Purchase:Yes
I struggled with the software like I have never struggled before. I was unable to file my 1065 form electronically through the program because it has defaults that cannot be overridden that did not apply to my situation. The Schedule C barely performed better. I finally gave up and purchased a different software because the automated help system online had no solutions. This is definitely not the tax software for me.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock