Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: 75062d
from texas
Verified Purchase:Yes
When you attempt to get support for the desktop product they try to sell you on the online product by telling you that it is free when it is not for more complicated returns. Support doesn't know much about the desktop version, which is glitchy and has created errors that have cost us money. Wish more attention went into the desktop version, but it remains better than the competitor, which I suspect is all that Block really cares about.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Don't buy Business Tax if you only have Rentals
on April 4, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Bought the Business Tax and found it really is not for me for my rental property business. I then had to buy the Premium Tax that handles all my rental property tax well. Won't make that mistake again.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Comprehensive Software for 2024
on April 4, 2025
Posted by: JL L
from Cedar MN
I have used H & R Block tax software for probably 10 years now. Always good to stay with the same software as importing the previous years data is much easier. The 2024 user ability was better than previous years and as usual the software leads you where you need to go and pulls in forms and schedules needed. One thing that could be done better is allow the user to see the depreciation calculations and give the user the ability to chose which depreciation schedule they want along with descriptions of each. This is the first year since 2018 that we used home office expense. How the depreciation of our home was calculated is still unclear to me.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: purplefurryskis
Verified Purchase:Yes
I have used this software before. Entries on Publicly Traded Partnerships is somewhat confusing and possibly inaccurate, be careful here. Otherwise, outstanding.
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Interviews marginal for Trusts. Often have to figure out IRS instructions and fill out forms manually.
Trust K1 from H&R Block Business that H&R Block Individual software does not support. Can't you make your own software compatible?
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Outstanding tax program for multiple businesses.Je
on April 4, 2025
Posted by: Anonymous
from Kansas City, MO
Verified Purchase:Yes
Easy program to load. Simple instruction to give me max tax advantage.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Alex Downs
from Englewood Florida
Verified Purchase:Yes
I tried to Efile Anita's return 7 times and it was rejected?
Mine was ok.
Mine was ok.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Az
Verified Purchase:Yes
Support was much better this year than the last few years for both Business and Personal. It would be beneficial if Business support were run the same as the Personal.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock