Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Dan CPA
from Milwaukee Wi
Verified Purchase:Yes
I am a retired CPA. I have used this product the last 3 years and found it works pretty well. It can be difficult to edit information when a revised 1099 arrives. The return does not seem to completely recalculate upon completion of the edit.
Pros: Maximizes refund
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought the software at the end of March. Except for the download issue I had (user-error), I'm glad I purchased it. Product is user-friendly, and I would recommend it to any DIYer doing their taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BR75
from Indiana
Verified Purchase:Yes
I have used the software for several years. Overall, very happy, simple to use and effective.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Filing easy, but unsure if the amount owed is min
on April 4, 2025
Posted by: Anonymous
from FL
The process was easy, but I'm unsure about the qualified capital gains (schedule-D) part. The retirement income was less than the gains, so that income nuber was used....I don't think that is the right deduction for my case.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: timo_p
Verified Purchase:Yes
While I was eventually able to fight my way through filing my return, the business filing component was unstable and crashed a lot throughout the process (and yes I dutifully applied available updates as they were made available). I also found it troubling that I had to run it as "administrator" for it to work at all, else it produced a database error code of some sort. This product definitely needed some additional time in the QA department.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
The personal side is fairly easy to work with and quick. Taken by itself, I would give it 5 stars. However, the business side really needs significant improvement. By itself, the business side is probably 1 or 2 stars at most. Very cumbersome and hard to work with, incomplete instructions and explanation, error checking/correcting is almost insurmountable due to software glitches. For next year, I'll probably get a different business tax software.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TennisAlyssa
from Ann Arbor, Michigan
Verified Purchase:Yes
My grandfather actually purchased this software to do my taxes. It was very straightforward because I had a couple of w-2s. However, he mentioned that he preferred TurboTax when it comes to more complex tax situations. But at least my taxes were essentially a snap using h&R block software.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, OH
Verified Purchase:Yes
I've been a loyal user forever. Today's Business software is exrtremely buggy. Seems like things went down hill when you changed to a new file structure and transitioned from Windows 10 to 11. When support was contacted numerous times a reply was never received. Personal filing continues to be reliable. May move to Turbotax next year!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock