Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Roxie 2
from Eureka CA
Verified Purchase:Yes
I bought and have been using about 5 years. Had a few hick ups. I never got to the place to print my quarterly tax submittal. Also was trying to take energy credit for a wood stove catayiltic converter and didnt have the correct form
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
The LLC and state filings don't work as marketed.
on April 29, 2026
Posted by: Todd Le
from TX
Verified Purchase:Yes
I could successfully complete the 1040 filing... even I had to "Hard coded" some known items to get around. Completing the LLC filing is difficult and unable to efile it. I had to mail it instead.
State tax is a total failure. Numbers were populated incorrectly, even using " hard codes" to overrule, still did ot work. Finally I had to manually file and mailed it. I would not buy H&B Block products again. I gave 3 star rating because at least it worked for my peosonal 1040 filing.
State tax is a total failure. Numbers were populated incorrectly, even using " hard codes" to overrule, still did ot work. Finally I had to manually file and mailed it. I would not buy H&B Block products again. I gave 3 star rating because at least it worked for my peosonal 1040 filing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JackieRoKu
from Florida
Verified Purchase:Yes
We had my brother do our taxes he had a few issues but got everything done quickly and explained the finished return with us then e-filed. All went well and we got our refund only 10 days later so I would say it was easier than expected!
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JT3Halls
from Clarksville, TN
Verified Purchase:Yes
Easy to use software with step-by-step walk-through to prepare my taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 29, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MLMMO
from St. Louis, MO
Verified Purchase:Yes
I purchased the premium version not knowing I could use it for other returns not requiring the premium software. I am unsure which product I will purchase next year as the download process was unclear. I spent 2 hours defining which product I could use. I also am not sure I saved any money switching from TurboTax to H&R Block product
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 29, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4
Good for most 1040 forms - 1041 forms not so much
on April 28, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
Personal side of the software is strong - Business side so-so
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 29, 2026
We’re so happy to see that you had a good experience. We appreciate your business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: act025
Verified Purchase:Yes
Does not automatically put IRA withdraws into form 5239. Had to file an amended return to get penalty back.
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Baatkarlo
from Chicago
Verified Purchase:Yes
I’m a user for the last twenty years or so. This app has helped tremendously in filing annual federal and state returns for my family and S-Corp. Gift related filing needs to be part of future releases as it’s not obvious. Also, estate trust filing needs to be included in the premium edition.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 28, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock