Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Tamara203
from VA
Verified Purchase:Yes
The product was easy to use even with multiple businesses.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Where i live
Verified Purchase:Yes
I cannot send my K1 elecyronically and it will not printout! The Colorado state did not calculate properly and wanted me to pay for all my wages. Even though i'm military and I had a loss on my property
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester Hills, MI
Verified Purchase:Yes
It is easy to use, and making the tax filing a smooth process. It would be better if the explanation of some of the entry fields more intuitive
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vista, CA
Verified Purchase:Yes
Business interface is really awkward, compared to the personal tax prep interface.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Indy25
Verified Purchase:Yes
I was very happy with the software. I used it to complete 2 trust tax returns and an estate return, all with NY taxes also. It was fairly self explanitory and straight forward. I took away 1 star because I could not efile any of those returns. I had to print out 3 federal returns and 3 state returns.
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville, Ky
Verified Purchase:Yes
Some things just don't make sense with H&R Block. For instance, when you print an extension, it gives you instructions for filing your return. Just stupid stuff like this that makes you wonder what else doesn't work.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
A Good Software I Used in the Past 20+ Years.
on April 6, 2025
Posted by: Tom Cook
from Saint Louis
Everything is good except: 1. Its font is too small for senior people; 2. If you want to try a new route, its trace might not be able to rollback completely. I need to progressively save many copies. In case an unwanted tax increase cannot be removed by a rollback action, I can drop my current copy and use a previous copy to start over.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BUCK457
from Colorado
Verified Purchase:Yes
H&R Block makes is easy to prepare and file your taxes. I have used it now for many years. The Federal interview is very comprehensive and helps to make sure you have included everything. The Colorado program leaves you on your own to some extent, if you have some of the lesser used credits.
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock