Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Atlanta, Ga
Verified Purchase:Yes
I called with an issue and while the agent spent a fair amount of time on it, came to the conclusion it was a tax issue, not software. As a CPA I totally disagree.
Cons: Time consuming
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Hjulie
from Washington
Verified Purchase:Yes
I have been using H&R block business software for 15 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gomab5
from Oklahoma City, OK
Verified Purchase:Yes
No concerns. Easily pulled in tax returns from last year. Mostly very intuitive and provides good explanations. Worked well in completing tow of my kids’ taxes also. Thank you for making it happen.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: jimzak
Verified Purchase:Yes
your program just gets bettter and better every year!
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mark0602
from Huntsville TX
Verified Purchase:Yes
Worked as expected as I have used this product the past 3 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RA2024
from Denver CO
Verified Purchase:Yes
have used this product for 15+ years never had any problems, but this year had rejection issue (efiled Federal) & no help to resolve it?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Review54
from UT
Verified Purchase:Yes
I switched to H&R Block software a number of years ago. I have been quite happy with their ease of use and capabilities to walk me through the process. The additonal capability to import all my data from existing accounts at my broker, with an individual quality control check makes it very simple to do taxes.
Only downside is that they don't make the Premium & Business software available in the Mac environment...
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Could not use on Windows 11 business or personal.
on April 12, 2025
Posted by: howaboutbob
from Near, NY
Verified Purchase:Yes
ex IT guy here. No I did not contact your tech support. Used your product last 10 years on Windows 10 and loved it. Installed on Windows 11 and it constantly would lock up. Would NOT import last years returns, business or personal returns. Would crash when I created new returns. Filled out returns on my older win10 box with success.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock