Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Maine
Verified Purchase:Yes
Repeat user for Forms 1065 and 1041. Disappointed that software does not support efiling Form 1041.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
error in earn income issue known isue nver fixed i
on April 15, 2025
Posted by: Raghuvir
from NEW JERSEY
Verified Purchase:Yes
very poor software multiple error i am not sure if my retunr successfully transfer to IRS and state NJ
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Barb A
Verified Purchase:Yes
Very happy with your program regarding taxes. Very easy to use.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Muguman
from Houston, TX
Verified Purchase:Yes
This is the first time that I have used H & R Block software to prepare my taxes. I'm impressed.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: gmrichsyr
from Syracuse NY
Verified Purchase:Yes
I have been a 20 year plus user. The biggest problem is it is difficult to compare standard vs itemized deductions for state returns. It locks in either choice once a selection has been made or the fed draft amts locks in itemized on the state return. You can spend hours figuring out how to reset them and being warned you might not be able to file electronically. Please fix this or I may have to find another product. I file in two states (NY and RI) plus federal. I also thought you were not supposed to charge for filing RI returns
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: rward760
from Los Angeles, Ca
Verified Purchase:Yes
I bought it and installed. Business software worked for about a week and then somehow was incompatible with my computer. I had to purchase Turbo Tax to actually do my business return and it worked fine. The personal tax software worked fine. Just somehow it seems like HRB doesn't care about small businesses. I had used the HRB software for many, many years.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
PREMIUM & BUISNESS
on April 15, 2025
Posted by: GIT ER DONE
from NEBRASKA
EASY TO USE, COMPETITIVE PRIC, I'VE USED OTHER PROGRAMS OVER THE YEARS AND H&R BLOCK IS THE BEST.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Brian in jersey
from New Jersey
Verified Purchase:Yes
I bought the 'business' edition because I had a Trust 1041 to do, I was disappointed in the features of this program - but it did produce a usable return. The regular 1040 program comes up with too many "data verifications" and things that need to be fixed manually. Overall a fairly decent program, but not as easy as it could be.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock