Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Very consistent is there interface year to year
on April 15, 2025
Posted by: Trump24
from Las Vegas
Verified Purchase:Yes
Use it very regularly. Very convenient continue the next year's.. biggest issue I have is trying to understand how to add a form. The help is a joke. You really should have an AI assistant at this day and age. That needs information section is very confusing. I submitted a K1 with a type m credit, It said it needed additional information but wasn't clear or what or how to do that just said to refer to my k1 statement which didn't have anything. User interface is just okay and never changes. Gets the job done every year. Going on 15+ years now.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tianian Way
from Durango, CO
Verified Purchase:Yes
Needs to be available for Macs, needs to support e-filing for Colorado returns, and generally needs to be more user friendly, especially with QBI and Net Income Distributions. The printing options also need work.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I bought this to do Taxes for a Family Trust. I was able to muddle thru it but felt very uncertain as to whether I did it correctly. Directions/guidance provided for a trust was not clear enough. I had an account actually do and submit my Trust taxes.
Also, I had to submit an extension for my Dads personal taxes because i had not received a 1099. I was surprised i had to pay to submit the extension thru the software. Why doesn't an extension count toward one of the 5 Federal tax submissions i was entitled to
Also, I had to submit an extension for my Dads personal taxes because i had not received a 1099. I was surprised i had to pay to submit the extension thru the software. Why doesn't an extension count toward one of the 5 Federal tax submissions i was entitled to
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Software is good but had a very hard time using the activation code. Will only buy it next year if I get a CD...
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BabyKingkong
from Morgantown, WV
Verified Purchase:Yes
It was easy to use the software and the descriptions were through!
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Iambroke
Verified Purchase:Yes
Getting too expensive. A free state download used to be included in the purchase, but now you pay for your state software and pay to file it as well
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando FL
Verified Purchase:Yes
I have used HR Blocks software for several years and find it so easy to work with and the support is very good
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I've been using this software to do my families and me business return, for more than a decade. I have found that it meets our needs very well
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock