Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from EUGENE,OR
Verified Purchase:Yes
LOVE PREMIUM. BUSINESS (1041) COULD BE EASIER TO USE.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: pasco
from Washington State
Verified Purchase:Yes
Software covers all business and personal tax needs for only slightly more than Premium. It consists of 2 separate files--Home and Business. Business covers S and C corps, Tax exempt, trusts and Estates as well as many supporting forms. The only thing missing is being able to prepare 1099s and W-2s for filing--the included versions are only record copies and not accepted for efiling w IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Hr block changes create more issues than solve
on April 15, 2025
Posted by: Michelec369
Verified Purchase:Yes
This year changes in the wording and program structures made it more difficult to file. There were addtl pages or issues that had to be deleted. And some of the selections the program did not like. Plus that final update destroyed my son's return and he had to do it again.
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FKK11
from California
Verified Purchase:Yes
The H&R Block Premium program has improved. I was able to complete my return easily without the occasional glitches I encountered in previous years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: HRBBryan
from Dallas, Tx
Verified Purchase:Yes
I love how comprehensive it is. But I don’t understand why it will not allow you to efile poor returns. It is misleading when the purchase it and get all the way to the end and it says you can’t efile .
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Cb54
from Broken Arrow, Oklahoma
Verified Purchase:Yes
I have used this software before but this time I had to do it alone and it was very helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Not worth it, pay a bit more and get something tha
on April 15, 2025
Posted by: APC1
from Texas
Verified Purchase:Yes
Number of issues with personal taxes as well as LLC filling
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Narayan
from TX
Verified Purchase:Yes
The Software is becoming increasingly inadequate.
1) S Corp business program does not print since 2018. I have reported this many times. I have windows 10 and every other program on my lapto prints just fine ito pdf and printer. Business program just hangs.
2) Please incorporate NOL filing compliance with personal software, i.e., to be able to file form 172 with 1040.
3) Please allow pdf attachments with 1040 filing just like how business program allows.
1) S Corp business program does not print since 2018. I have reported this many times. I have windows 10 and every other program on my lapto prints just fine ito pdf and printer. Business program just hangs.
2) Please incorporate NOL filing compliance with personal software, i.e., to be able to file form 172 with 1040.
3) Please allow pdf attachments with 1040 filing just like how business program allows.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock