Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: B3VA
Verified Purchase:Yes
I bought this as an alternative to Intuit that I have used for the last 3 or 4 decades. That company has irritated me did to their poor service and tactics.
This product took time to get used to. It did what I needed it to do, still a bit unfamiliar.
This product took time to get used to. It did what I needed it to do, still a bit unfamiliar.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: SID 201
from FLORIDA
Verified Purchase:Yes
BLESS YOU FOR MAKING YOUR SOFTWARE FOR BUSINESS PRIME COMPATABLE WITH WINDOWS 10. I DO NOT HAVE A WINDOWS 11 ABLE PC,
THE 1041 INTERVIEW SYSTEM WAS NOT HELPFUL IN UNDERSTANDING ALL OF THE ENTRIES AND DIFFICULT TO UNDERSTAND THE BENIFICARY SECTION. THANK GOD FOR CHATGPT THAT HELPED ME STEP FOR STEP THREW THE WHOLE PROGRAM .
THE 1041 INTERVIEW SYSTEM WAS NOT HELPFUL IN UNDERSTANDING ALL OF THE ENTRIES AND DIFFICULT TO UNDERSTAND THE BENIFICARY SECTION. THANK GOD FOR CHATGPT THAT HELPED ME STEP FOR STEP THREW THE WHOLE PROGRAM .
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Windy11
from North Carolina
Verified Purchase:Yes
Software is easy to use. Prompts are timely and designed to avoid errors and omissions.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Business owner 001
Verified Purchase:Yes
Last year format was more useful and friendly. 2025 version seemed not well organized.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KhalidWise
from Stockbridge GA
Verified Purchase:Yes
Once again, your software proves that it still outshine over 10+ years of usage.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I've been using Taxcut/HR Block Premium or equivalent for twenty years. Previous returns are easily uploaded since the current version seeks the previous year's returns on your computer. (Note: Previous years' programs no longer function even to open previous years' returns so you must keep pdf copies to review, OTHER THAN to upload into the current year's version of the program. The Premium version for the corporate or partnership/LLC entities is usually fine for partnerships/LLC's which generate simple K-1 forms but is inadequate for C corporations, both Federal and State. (HR Block doesn't advise so but if you need to generate K-1 forms from LLC's which you are an owner for your personal returns, process the partnership/LLC returns BEFORE you process your personal returns which require the K-1 forms. It's easier to do your personal return once instead of trying to modify it later by adding the K-1 forms.) More important, HR Block has not provided enough depth to handle the issues generated in even simple Federal returns, and almost no coordination to properly file State corporate returns. The program for personal use has been adequate except that the interview writer presumes the user has some familiarity with the tax issues in each section, and the colloquial use of pronouns in the interview does not always clearly designate what the subjects and/or objects are. The most irritating issue involves the program NOT properly completing boxes in IRS Forms, requiring MANUAL ENTRIES during the error checking even when the interview SHOULD have entered the proper box on the form. Conclusion: I may try using Turbotax next year or perhaps finally give in and hire an accountant. Note: These comments are personal impressions, not professional advice of any sort.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jack202020202020
Verified Purchase:Yes
The best part was the fact that it operated on Windows10.And that is the reason why I switched from Turbotax.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bsvcre
Verified Purchase:Yes
I bought the individual and it worked great! I also bought the Business and never got it to work.
Phone calls sounded promising but follow-thru was non-existent
Phone calls sounded promising but follow-thru was non-existent
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock