Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: AliBsure
from NY
Verified Purchase:Yes
not finished yet. But i was not happy paying for extension. Turbo Tax does NOT do that.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sitesure
from Miami FL
Verified Purchase:Yes
There were sections it led me to complete even though there was no hope of applying the results to my return. Example, moving expenses, the program had already determined it was not a military move -- so why walk me down all the questions for moving expenses costing me hours of time?
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HERE WE GO
from NEBR.
Verified Purchase:Yes
HAVE USED H&R BLOCK PREVIOUSLY. BEST PROGRAM I'VE USED.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: taxpayer120N
Verified Purchase:Yes
The system ask for Payers identification number. I entered it in 4 out of 5 forms, the 5th place was entered just like the other 4. When checking for errors, it ask for the payers id again. I entered it over and over. The system was not satisfied. What went wrong?
Form 1099 B, nothing on the form identified with what questions were being ask
Form 1099 B, nothing on the form identified with what questions were being ask
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Fareed
from Knoxville,
Verified Purchase:Yes
I been using your product since 1993.and very happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Coop301
from Illinois
Verified Purchase:Yes
I have always used Turbo Tax, and was finally ready to try yours.My identity was compromised by Turbo Tax years back and every year my wife has bugged me to try someone else since. I was reluctant since it was familiar. I'm glad I switched.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: BMFA
Verified Purchase:Yes
Not good software. Under the moved for job section the first question they ask is if I military or not. I answer no and they proceed taking me through all the questions and gathering all my costs. Then at the end they say I don't qualify because I want military. They could've told me I didn't qualify at the beginning. There were other issues as well. I won't but this software again.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Roz11
Verified Purchase:Yes
Works well. Wish there was a MAC version for this software!
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock