Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Gurubaba
Verified Purchase:Yes
Schedule K-1 required manual data entry of existing information for line 17 code V. It should have been automatically populated. Furthermore, the interview question were very feeble/ literally non existent. Truly sub standard to turbo tax.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fwww
Verified Purchase:Yes
Have used this for years. Was a bit more informative in the past.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BruceBog
from MA and VA
Verified Purchase:Yes
Excellent product that I have used for years now and will continue to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: M575
Verified Purchase:Yes
Been purchasing H&R Block or its predecessor TaxCut software since 2009. Have found it easy to use and helpful in disclosing and filing for refunds that I may have otherwise missed.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I've used H&R Block for more than 10 years. Love the simplicity, easy questions, and no calculations for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 1ktj
Verified Purchase:Yes
appreciate using hrb, simple. i dislike turbotax, ...would like to see a built in feature that addresses the needs of those have a need to convert ira to roth, maybe those who purchase your software, you are missing oppurtunity
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Joe7181
from Louisiana
Verified Purchase:Yes
I have used this program for years and seems to meet my need. I like the interview process.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to leave feedback. We're delighted to hear that you had a positive experience with us. However, we noticed your rating was less than 5 stars.
We're always looking for ways to improve, so if there's anything we can do to improve your experience, please contact us at 1-800-472-5625. We appreciate your business!
We're always looking for ways to improve, so if there's anything we can do to improve your experience, please contact us at 1-800-472-5625. We appreciate your business!
Written by a customer while visiting HRBlock
Posted by: FlashFlash
from New York
Verified Purchase:Yes
The personal edition is very good. But the business edition does not work when filing PF990. Thank you!
Pros: Easy to prepare
Cons: Hard to prepare
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock